Education
Georgia Southern University, Statesboro, GA — Currently Attending
Bachelor of Science in Information Technology, May 2012
Specialization: Networking
Second Discipline: Management
G.P.A. 3.3/4.0
IT Skills/Knowledge:
Software: VMware, Eclipse, GNS3, SQL Management Studio
Systems: Linux, Windows (XP, Vista, 7, Server 2003)
Languages: Java, Javascript, HTML, XHTML, SQL, PHP
Networking: DNS, DHCP, Cisco IOS, Security Measures
Internship:
Student Intern - Technical 1, Summer 2011
AT&T, Atlanta, GA
Assisted AT&T's internal organization Solutions Planning & Design in conducting a blueprint analysis. This project revolved around data collection, analysis, and presentation. Primary tasks included:
- Collection of data (comments/issues) from a web based tool
- Assemble data in a concise and readable format
- Analyze results and develop metrics to find problem areas
- Present findings to various individuals including the Executive Director of Solutions Planning & Design
Contributions:
- Developed communication skills and learned how to conduct business in a corporate environment.
- Provided a tool to increase efficiency in their design review process.
- Reorganized the Shared Web Hosting Spreadsheet for Solutions Planning & Design
Work Experience:
Customer Service Representative, Seasonal 2007 –2011
Micro Electronics, Duluth, Georgia
- Assisted customers with their returns as well as purchases.
- Developed ability to be flexible and work for the benefit of the company.
- Required to maintain a professional appearance and attitude.
- Provided assistance in diagnosing customers’ computer issues.
Courtesy Clerk/Cashier, October 2006 - November 2007
Kroger Co., Duluth, GA
- Worked with customers to make their shopping experience pleasurable.
- Successfully multitasked in a fast past environment.
- Received the “Key to Customer Service” from the General Manager for excellent work throughout my employment.
Honors:
- Delta Epsilon Iota Academic Honor Society, 2009 – Present
- HOPE Scholarship Recipient, 2009 - Present
- Dean's List, Spring 2010, Fall 2010
Activities:
Georgia Southern University Bowling Team, 2008 – 2010
- Secretary, 2010
Christian Campus Fellowship, 2008 – Present
- DIRT Leadership, Member, 2009 – 2010
- FLAVA Leadership, Member, 2010 – 2011
- Boulder Leadership, Member 2011-Present
Volunteer:
Habitat for Humanity, spring 2010, spring 2011
- Worked with other students and Habitat members to help build two houses over Spring Break
Special Olympics, fall 2009
Intramural Sports: Basketball, Flag Football, Ultimate Frisbee
